Privacy Policy

Welcome to the adibet Privacy Policy. This document governs the collection, use, storage, disclosure, and protection of personal information provided by users of the adibet platform — accessible at https://adibet.cam — including our website, mobile application, and all related services (collectively, the "Platform").

adibet is committed to safeguarding the privacy rights of every Filipino player. We operate in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). By registering an account and using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

If you do not agree to this Privacy Policy, you should discontinue using the adibet Platform immediately. For questions or concerns regarding your personal data, please contact our designated Data Protection Officer (DPO) at [email protected]. We are committed to responding to all privacy inquiries within a reasonable timeframe.

adibet collects personal information through several channels: directly from you during registration and account use, automatically through your interaction with the Platform, and from third-party sources where permitted by law. The categories of personal data we may collect include:

We collect only the minimum information necessary for the stated purposes. Where we rely on your consent to process certain optional data (such as marketing preferences), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Sensitive Personal Information: Where we are required to collect sensitive personal information (such as government ID numbers for KYC purposes), we apply additional safeguards in line with the Data Privacy Act of 2012 and NPC regulations. Such data is encrypted in transit and at rest, and access is strictly limited to authorized personnel.

adibet processes your personal data on the following lawful bases: contract performance, legal obligation, legitimate interests, and — where required — your explicit consent. The specific purposes for which we use your information are:

• Account Management: To create, maintain, and secure your adibet account, including verifying your identity and eligibility (21+ age requirement) through our KYC process.
• Service Delivery: To provide access to our gaming products including slots, live casino, jackpots, bingo, and virtual sports, and to process all related financial transactions.
• Fraud and Security: To detect, prevent, and investigate fraudulent activity, unauthorized access, money laundering, and other illegal conduct on the adibet platform.
• Legal Compliance: To fulfill our obligations under Philippine law, including anti-money laundering (AML) regulations, data protection laws, and gaming regulations.
• Responsible Gaming: To monitor player behavior and identify signs of problematic gambling, and to implement responsible gaming tools such as deposit limits and self-exclusion at your request.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance with account-related issues.
• Platform Improvement: To analyze usage patterns, optimize the Platform experience, and develop new features and services.
• Communications: To send you service-related notifications, security alerts, and — with your consent — promotional content about adibet offers and updates.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Any profiling conducted for responsible gaming purposes is subject to appropriate safeguards and your right to contest outcomes.

adibet does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. We may share your data only in the following circumstances:

• Service Providers: We work with trusted third-party service providers who assist us in operating the Platform — including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, IT infrastructure providers, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.
• Regulatory and Law Enforcement Authorities: We may disclose your personal information to government authorities, regulators, and law enforcement agencies where required by law, court order, or regulatory requirement — including disclosures required under Philippine AML regulations and gaming regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
• With Your Consent: We may share your information with additional third parties where you have given us your explicit consent to do so.

Where personal data is transferred outside the Philippines, we ensure that appropriate safeguards are in place — such as contractual data protection clauses — to maintain a level of protection consistent with the Data Privacy Act of 2012.

The adibet Platform uses cookies and similar tracking technologies to enhance your experience, ensure security, and collect analytical data. Cookies are small text files stored on your device when you visit our website. We use the following types:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session management and security cookies and cannot be disabled.
• Functional Cookies: Remember your preferences (such as language settings and login state) to provide a more personalized experience.
• Analytical Cookies: Help us understand how players use the Platform, which pages are most visited, and where technical issues occur — so we can improve the service.
• Security Cookies: Used to detect and prevent fraudulent activity and unauthorized access to your account.

You can control or disable non-essential cookies through your browser settings. However, disabling certain cookies may affect the functionality of the adibet Platform and your ability to access certain features. Your continued use of the Platform constitutes your consent to the use of cookies as described in this Policy.

adibet retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general retention practices are as follows:

• Active Accounts: Personal data associated with active accounts is retained for the duration of the account relationship.
• Closed Accounts: Following account closure, we retain identity, financial, and transaction records for a minimum of five (5) years in compliance with Philippine AML regulations and gaming laws.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years from the date of verification or account closure, whichever is later.
• Support Records: Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing Preferences: Marketing consent records are retained for three (3) years from the date of your last interaction or withdrawal of consent.

When personal data is no longer required, we securely delete or anonymize it in accordance with industry best practices. Anonymized data that cannot identify you may be retained indefinitely for analytical and statistical purposes.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, Filipino players have the following rights with respect to their personal data held by adibet:

• Right to Be Informed: You have the right to know what personal data we collect about you, the purposes for which it is processed, and to whom it may be disclosed.
• Right of Access: You may request a copy of the personal data we hold about you and information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes, or where processing is based on legitimate interests.
• Right to Data Portability: Where technically feasible, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with your request. We will respond within thirty (30) calendar days. We may require identity verification before processing your request to ensure the security of your data.

adibet implements industry-standard technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. Our security practices include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the adibet Platform.
• AES-256 encryption for sensitive data stored at rest, including financial information and identity documents.
• Multi-factor authentication (MFA) options for player accounts.
• Regular security audits, vulnerability assessments, and penetration testing.
• Strict access controls ensuring that only authorized personnel can access personal data on a need-to-know basis.
• Staff training on data privacy and security protocols.
• Incident response procedures to detect, report, and manage personal data breaches in accordance with NPC notification requirements.

While we take all reasonable steps to protect your personal data, no system is entirely immune from security threats. You also have a responsibility to protect your account by using a strong, unique password, enabling available security features, and logging out after each session. If you suspect any unauthorized access to your account, contact us immediately at [email protected].

adibet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, applicable laws, or regulatory requirements. When we make material changes, we will notify you by posting the updated Policy on our website with a revised "Last Updated" date, and — where required — by sending you a notification via your registered email address.

Your continued use of the adibet Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically to stay informed about how we protect your personal information. If you disagree with any changes, please discontinue use of the Platform and contact us to close your account.

For any questions regarding this Privacy Policy or our data protection practices, please reach out to our Data Protection Officer at [email protected]. We are committed to addressing your privacy concerns promptly and transparently.